Shipping policy

Where we ship
We ship Australia-wide from Melbourne. We also ship to selected countries overseas for a flat $20, shown at checkout. International orders may take 1–3 weeks, and any import duties or taxes are paid by the customer.

Processing time
Orders are packed and sent within 1–2 business days.

Shipping costs
Standard shipping is free on orders over $50. Soap Club boxes always ship free. Express shipping is available at checkout, and all rates are shown before you pay.

Delivery times
Standard delivery usually takes 1–3 business days within Victoria, 2–5 to most other states, and up to 8 to WA and the NT.

Damaged or lost parcels
If your parcel arrives damaged or does not arrive, email us at joshuajyanni@gmail.com and we will make it right.